Hello. This is KPOPSTORE.

HA SUNG WOON 2021 SEASON'S GREETINGS Online pre-orders have been opened (01/DEC).

If you want to buy it, please check the notice below.

- The organizer/director cannot take responsibility for the disadvantages of not checking the following,

  so please be aware of the following.

[Common precautions]

** This product is custom-made and cannot be canceled or refunded. **

- You may find it difficult to talk on the phone due to the heavy traffic.

  If you leave a Q&A board inquiry or 1:1 inquiry, we'll help you with the quick processing on a business-time basis.

- Pre-order period : 2020.12.01 (Tue) 5:00 PM ~ 2020.12.04 PM 4:59 PM

- Delivery schedule : Will be shipped after 31/DEC.

- For virtual payments, you must complete the payment (deposit) within 'one day' of the order.

  In particular, for pre-order products, please note that you must complete the payment (deposit) within the pre-order period to receive the products,

  and we inform you that the payment(deposit) after the period is automatically canceled.

- We inform you in advance that the delivery may take 3 to 7 days depending on the location and the courier's situation.

  For overseas addresses, it may take a little longer.

- When a pre-order product is ordered with a product other than a pre-order,

  it will be shipped together according to the pre-order shipment date. Please refer to it when purchasing.

- The product may be out of stock even during the pre-order period.

- The image of the product is intended to help purchase, and the actual product and composition may vary.

[Order and Payment Related]

- We do not have a combined shipment, and it will be delivered in one box per order.

  Therefore, there will be a shipping charge for each order, so please refer to it when ordering.

  (If the order quantity is more than 10, it can be delivered in two or more boxes.)

- Please make sure to check if the order has been completed and the payment has been completed.

  If the order status is 'Preparing' then the order and payment are good. :-)

- For virtual payments, please note that it may take 1 minute to 1 hour for the system to confirm the deposit.

- Request to change the shipping address : Will received to 22/DEC(Tue) 5:00 PM, and cannot be changed afterwards.

  Q&A bulletin board inquiry or 1:1 inquiry application (required to enter order number)

[Regarding cancellation and exchange/refund]

- Exchange request : My Store >> Order details inquiry >> 'Exchange request'

  (only applicable to size changes and may not be processed depending on quantity).

- Order cancellation request : ① My Store >> Order details inquiry >> 'Cancel application'

                                    ② Q&A bulletin board inquiry or 1:1 inquiry application (required to enter order number)

- In case of PayPal/Alipay, we will cancel payment authorization.

  PayPal or Alipay will be refunded on its own, and the actual refund may take several business days.

[How to apply for A/S]

- Please submit via Q&A board or e-mail and fill out the form below to apply.

  * A/S e-mail address : beatroas@beatro.co.kr

  1. Name :

  2. Contact number / e-mail :

  3. Address :

  4. Reasons for defect :

  5. Purchase time/Order number/Purchase place/site(ex. concert / KPOPSTORE etc.)

  6. Photos or videos of defective products (required)

We will appreciate to your attention and love.

Site : KPOPSTORE, www.kpopstore.co.kr